Dave was a massive help in giving me…
Dave was a massive help in giving me advice on my new bike ! Would highly recommend
Not heard anything about my 6 week free service yet.. will call in soon and book
Roy Willis
3 Contributions
Excellent service
Excellent service, fast posting, 5☆☆☆☆☆ and highly recommended
First class service and products…
First class service and products speedily delivered
A seamless transaction I’d highly recommend this company
Regards
Andrew
Catherine Stewart
2 Contributions
One happy child
Fast delivery, good price on Fox Goggles and Fox boys T-shirt. T-shirt is true to size and bike Goggles were perfect. One happy child.
Carlson687
2 Contributions
Thanks
Fast delivery, nice item good price
Evan S249
2 Contributions
Super fast delivery
Super fast delivery, very good service and well packaged.
Specialised Balance Bike
Ordered a specialised hot walk balance bike for my granddaughters birthday, easy to use website, great communication with an in depth email when it was dispatched, very fast dispatch and delivery. Love the bike, thanks so very much.
Ordered two items
Ordered two items, one came quickly the other was the old classic of cancelling the order with no notification. If they had let me know I could have reordered the item, which I needed quickly, from somewhere else. The note in the 1st delivery said 2nd item will be with you ASAP. Their definition of ASAP must be different to mine: Another Sadly Abject Performance?
Fantastic service and product
Great communication, fantastic customer service and delivered on time. I would 100% recommend this company for purchasing high quality bicycles. We bought a lovely Trek Marlin 6 for our 11 year old.
Brilliant service
Brilliant service
Angie W484
4 Contributions
Excellent service yet again
Excellent service yet again. I ordered a pair of gloves, that were too small. The returns procedure was very easy (using the 'Inpost' facility), and the replacement gloves arrived within a few days. Great communication from Leisure Lakes Bikes.
So far I couldn't be happier
So far I couldn't be happier. There was a slight problem with the standard tyres for the build, the mechanic was kind enough to call me twice to confirm that I was ok with alternate tyres - which I think are better anyway - then the bike was built & despatched in two days. Courier delivery of a bike bought on-line is never perfect but that is not that is not the fault of the seller.
Javier952
2 Contributions
Great service from Leisure Lakes
Great service from Leisure Lakes. Prompt delivery of items that I ordered. The only criticism I have is that I did not receive tracking information for either of my two orders, but they were helpful and responsive to my phone calls.
15 days to get one tyre delivered ! Poor
Ordered a tyre and it will
Only be delivered after 15 days since order . Pretty awful customer service and after two E mail still
Late . I’ll think twice before ordering from leisure Lakes again . Bad as it gets . Called twice and was assured it would be delivered shortly and the staff member told me he would call
Me back . It never happened . Next enq the operator told me it will be on an express delivery . Again this didn’t happen . Very poor customer service
Pierce981
3 Contributions
Top service as always.
Top service as always, bike delivered earlier than expected and was all spot on and ready to go.